Application
These Terms and Conditions will apply to the purchase of the services and goods by you (The Customer or you). We are Unforgettable Moments Limited a company registered in England and Wales under Companies House number 14146304 whose registered office is at South East London (The Supplier or us or we).
Interpretation
- The Supplier
Unforgettable Moments Limited trading as Unforgettable Moments LTD
- The Customer
The person booking with Unforgettable Moments Limited for their event.
The following contract and its terms comprise an agreement between the Supplier and the Customer for the hire of the Photo Booth.
This written contract sets out the full, intentions of the parties and supersedes any previous written or oral agreements made between the parties.
Service Period
The Supplier agrees to provide a Photo Booth operational and available for use for a minimum of 80% of the agreed service period , to permit maintenance of the Photo Booth should any be necessary
Payment
A non -returnable deposit of 50% of the agreed rental charge is required to secure a reservation for the Photo Booth, the balance of the agreed rental charge is due 14 (fourteen) days before the Customer’s event, unless exceptional terms have been agreed between the Customer and the Supplier. If the operator uses the equipment for a period in excess of the agreed service period additional rental charges will be payable by the Customer to the Supplier, calculated on a pro rata basis.
Virtual events – full payment is required on receipt of invoice.
Payment of all additional rental charges must be made by the Customer before any additional service period commences in cash or bank transfer within 24 hours. Unforgettable Moments has the right to withhold all video’s, gifs, photo’s boomerangs until full payment is accounted.
Access, space & power requirements
The Customer will arrange for an appropriate space to be made available for the Photo Booth at the event venue. A minimum floor area of 3.5m x 3.5m is required.
The Customer will have to provide a mains electricity supply comprising of a single 13amp socket/double 13amp socket, power supply: 220-240Volts (50/60Hz standard) located within the space designated by the Customer for the Photo Booth
The customer will need to provide Unforgettable Moments Car parking information; if their is restricted parking or no access; we will need to know in advance as this may incur additional costs. Free car parking is required unless additional charges will apply. Extra Charges applied for Toll Roads, over 50 miles radius from Unforgettable Moments Office, Congestion Charges or restricted roads.
Date changes & cancellations
Any change of date is subject to the availability of a Photo Booth on the alternative date requested and is at the discretion of Unforgettable Moments Ltd.
Any request to alter the agreed date of a Photo Booth booking must be made in writing and at least fifteen days prior to the Customer’s event.
If the Customer cancels an agreed rental of a Photo Booth up to fourteen days prior the rental date the deposit will be forfeit.
If the Customer cancels an agreed rental of the Photo Booth within fifteen days of the rental date the full amount will be forfeit.
Loss or damage to Suppliers equipment
The Customer assumes complete responsibility for any loss of or damage to the Supplier’s equipment (other than fair wear and tear) caused by any misuse of the equipment by the Customer, their employees or their guests .
The Customer shall be responsible for any loss of or damage to the Supplier’s equipment caused by Theft , Fire, Flood or Accidental Damage.
Indemnification
The Customer agrees to, and understands the following:
- a) The Customer will indemnify the Supplier against any and all liability related to the Customer’s Event and use of the Supplier’s equipment .
- b) The Customer will indemnify the Supplier against any and all liability associated with the use of any pictures taken at the Customer’s event by the Photo Booth or by its operatives , employees or affiliates .
The Customer agrees to, and understands the following:
All persons using the Photo Booth at the Customer’s Event hereby give to Unforgettable Moments the right and permission to copyright and to reproduce or otherwise use any photographic portraits or pictures of any Photo Booth user who may be included in whole or in part, via any or all media now or hereafter known for illustration, art, promotion, advertising, trade, or for any other purpose.
In addition the Customer , hereby releases, discharges and agrees to maintain Unforgettable Moments free from any liability arising out of the taking of said picture or any subsequent processing or publication thereof including, without limitation, any claims for libel or invasion of privacy.
Anti-Harassment Clause
We will not tolerate any abuse or threatening behaviour to any of our team or staff or abuse of our Equipment. If this occurs, We retain the right to terminate our services immediately. This applies equally to You, the Client, and your guests. We may also terminate our services where our staff or team feel any Equipment belonging to Us is in danger or has been damaged due to the actions or unruly behaviour by You or your guests. Wherever possible and reasonable to do so, We will speak with You or the venue first to try to resolve the matter before any termination is enacted. If We do terminate our services, for any reason, the full cost of our services and the full cost of hire of our Equipment will remain due and We will not issue any refunds for any period that our service or hire of Equipment was not provided. Moreover, You the Client will be responsible for any damages caused by You or your guests or other attendees at the event to Us for any damage to our Equipment, howsoever caused.
Miscellaneous terms
If any provision of these terms shall be unlawful, void, or for any reason unenforceable under contract law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof.
This is the entire agreement between the Supplier and the Customer relating to the subject matter herein and shall not be modified except as agreed in writing by both parties.
In the unlikely event that it is not possible, other than for reasons beyond the Supplier’s control, to provide an operational Photo Booth for at least 80% of the agreed service period, the Supplier shall make a refund to the Customer calculated pro rata from the total charge made for the agreed service period.
If no service is received, the Supplier’s maximum liability will be the return of all payments received from the Customer. The Supplier is not responsible for any consequential damages or lost opportunities upon breach of this agreement.
Digital copies of the images taken on the date of your event will be stored on our system for a maximum of 2 months. You have the opportunity within this timeframe to request the digital copies at an additional charge. After these 2 months, all digital copies will be deleted and destroyed. This is not subject to any images posted on social media previously.
Virtual Photobooth and Memory Mosaic
Photographs and/or video may be taken during the operation of company for use in event publicity and promotional materials.
Company retains all copyright of photographs taken at the photobooth.
Limitations
In no event shall company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on company website.
Public Liability Insurance
Unforgettable Moments is Public Liability insured up to 10 Million pounds with UK National Photobooth Membership yearly; please see our certificate below:
MDJN-Membership-PLI-Karina Stephens (1)2024.pdf
